Server/Storage Operations Analyst, Principal

Location MX-Mexico City
Job ID
94513
Function
IT
Position Level
Senior Advisor/Principal/Senior Manager

Overview

Develops most complex technical skill and judgment to provide non-routine technical support for
computer/data center operations for both physical and virtualized environments

Responsibilities

Essential Duties and Responsibilities:

– Develops most complex technical skill and judgment to provide non-routine technical support for
computer/data center operations for both physical and virtualized environment.

– Partners and consults to install, configure and troubleshoot server and non-desktop computer
hardware, software, systems and other resources in a data center or other centralized computer
network setting.

– Oversees access control, data integrity and file system security for the computer/data center
environment. – Oversees, tracks and records system performance and utilization metrics.

– Oversees the development of the communication of highly technical information to both technical
and nontechnical personnel.

– Manages process, hardware and software solutions, including new acquisitions and upgrades, to
improve computer/data center efficiency.

– Manages the development of information technology and infrastructure projects which support
on/off premise and Infrastructure-as-a-Service solutions.

– Partners strategically internally or externally, client-focused, working in conjunction with
Professional Services and outsourcing functions.

– Oversee and manage company-wide, web-enabled and cloud-technology solutions.
Note: The statements herein are intended to describe the general nature and level of work being performed by
employees, and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required of
personnel so classified.

Qualifications

Job Requirements
Preferred Education: Bachelor's Degree required. Advanced Degree preferred.
Preferred Work Experience (years):

12+ years of experience
Key Skills and Competencies:

 Demonstrated ability to interface with all levels of
management

 Demonstrated ability to manage end user issues
 Subject matter expert with technical applications /
solutions
 Abilty to lead teams collaboratively
 Overseeing highly complex issues and applying advance
root cause analysis
 Subject matter expert on applicable IT
systems/applications
 Ability to design highly complex systems and tools
 Oversees management and strategy of documentation
processes
 Advanced analytical skills
 Strategize IT solutions
 Highly experience in effectively providing direction to
manage in a fast-paced, high growth, rapidly changing
environment

 Ability to identify and manage process improvements

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