• Project Support, Senior

    Location MX-Mexico City
    Job ID
  • Overview

    Project Support team members provide administrative support to Project Managers.


    • Assists Project Managers and internal teams with project
    • Assist in documenting project phases, process flows and creating reports.
    • Lead project plans and personally updates the project team/stakeholders
    • Schedule / coordinate meeting and be responsible for capturing meeting notes / action items.
    • Proactively manages stakeholder follow up based on timelines and parameters established with the project manager/stakeholders
    • Applies fundamental knowledge of project management discipline, tools and methodologies to support execution against the project plan
    • Communicate solutions to customers via multiple channels using effective communication, listening and comprehension skills;
    • Manage and drive projects to resolution in a timely manner. 
    • Coordinate customized service delivery plans (i.e. upgrades & refurb) and changes in process flow
    • Prepare financial analysis and cost projections


    • Preferred Education:
      • Associates degree preferred,
    • Preferred Work Experience (years):
      • 3-5 years
    • Key Skills and Competencies:
      • Strong attention to detail.
      • Solid time management and organizational skills.
      • Desire to learn and apply project management disciplines.
      • Demonstrated ability to successfully navigate change, adopt and apply new skills.
      • Intermediate to advanced skills in PC based documentation tools including MS Office and MS Project
      • Intermediate to advanced skills in delegation and follow up.
      • Solid professional work behaviors (attendance, teamwork, time management).
      • Solid verbal and written communication skills.
      • Able to articulate own thoughts concisely to both management and customers. Able to listen well and capture team’s ideas. 
      • A proven ability to lead complex projects in a high-pressure environment while maintaining a professional composure

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