• Inside Sales Representative - NOLA

    Location CO-Bogota
    Job ID
    49619
    Function
    Sales
  • Overview

    This position is an Inside Sales Representative to support NOLA (North Latin America), and is based in Bogota, Colombia.

     

    Independently, or as part of a team, contacts existing and/or prospective customers by telephone.  Observes and participates in identifying products and/or services that can benefit customer's needs.  Responsible for selling relatively simple products or services to end user or channel partner accounts.  Typically, smaller accounts, unless partnered with a more senior Account Manager or Channel Manager.

    Responsibilities

    • Knowledge/Expertise
      • Technical Skills - Requires basic technical product knowledge
      • Knowledge of Zebra - Has solid understanding of Products/Services sold
      • Sales Skills – Understands Solution Selling concepts and overcomes customer objections; solid communication skills
      • Managerial Skills - Understands where to turn for answers
      • Business Acumen - Understands basics of customer needs and/or business and drivers of Zebra; presents product characteristics (features/benefits)
      • Market/customer Knowledge – Understands competitive strengths and weaknesses
    • Solution Complexity/Strategic Thinking
      • Nature of Problems Solved – Solves routine, simple problems (e.g., overcoming common objections)
      • Role in Addressing Problems – Understands and responds with answers to customer's technical questions
      • Complexity of Solutions – Typically low to medium complexity (e.g. routine feature/benefit analysis)
    • Freedom to Act
      • Level of Guidance – Makes decisions based on established practices/policies and within fairly well defined parameters; proceeds independently and proactively on relatively routine issues/problems
      • Takes Direction From – Supervisor and established practices and policies
    • Customer Interface
      • Role – Acts independently or as a team member
      • Level of Customer Contact – End users for small items; retail management or influencers on larger teams
      • Main Level of Interaction – Participates in the process or closer for smaller sales
      • Required Knowledge of Customer – Buying drivers and unique business challenges
    • Accountability
      • Business and Financial Impact – Responsible for individual revenue attainment with established prices and personal expenses
      • Relative Size and Scope – Relatively small individual quotas for the business overall
      • Types of Projects – Many small routine deals
      • Strategic Impact for Zebra – Low / short-term

    Qualifications

    • Preferred Education:
      • Bachelors or equivalent experience.
    • Preferred Work Experience (years):
      • 0-2 years of applicable experience
    • Key Skills and Competencies:
      • Requires basic technical product knowledge
      • Understands Solution Selling concepts and overcomes customer objections; solid communication skills
      • Understands where to turn for answers

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