End-User Computing Systems Technician, II

MX-DF-Mexico City
Job ID
45303
Function
IT

Overview

Performs the installation, repair and preventative maintenance of personal computer and related systems.

Responsibilities

  • Performs the installation, repair and preventative maintenance of personal computer and related systems.
  • Assists in determining suitable software to meet user requirements.
  • Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) computers.
  • May assist Network Administrator.
  • May be internal and external client-focused for company-hosted web-enabled solutions

Qualifications

  • Preferred Education:
    • Requires a High School Diploma or Bachelor’s degree preferred 
  • Preferred Work Experience (years):
    • Minimum of 1-2 years of experience
  • Key Skills and Competencies:
    • Experience with excel and database skills
    • Experience with applicable IT applications
    • Demonstrate experience with quality client interfacing skills
    • Experience trouble-shooting IT Solutions
    • Experience working under pressure and meeting deadlines

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